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Dropcountr is a free water use portal with a mobile app for tracking home water use to help you save water, time, and money.  All City of Banning water customers that hold a water utility account are able to access their water use through the Dropcountr HOME portal.

The portal allows water utility water customers to better understand and manage their personal water use, compare it against similar and efficient households, reach water use efficiency goals, and access valuable rebates and utility announcements.

Download Dropcountr for free from your device's app store or get started at www.dropcountr.com/Banningca.gov.  You will need your name and account number as it appears on your City of Banning utility bill.

For help setting up your account, contact support@dropcountr.com

If you have specific account related questions, check out our list of FAQ's below, contact the Water Billing Division by phone at 951-922-3130 or email us at ww@banningca.gov

Account Related Questions

You can access Dropcountr by:

  1. Downloading the Dropcountr application in the  Apple or Android app store
  2. Online at Dropcountr.com/banning

You will need your utility statement account number, account name, and an email address to sign up.

Renter Account Questions

Unfortunately, multi-family dwellings are not individually metered and only show total water use for all units. You can still sign up for Dropcountr, but know that you will be unable to view your individual unit’s use. We suggest contacting your landlord or property manager to gain account information – we are unable to give private account information out to anyone but the account holder.

HOME Portal Related Questions

Dropcountr was provided only access to your water usage information through a secure file-transfer-protocol program.