| Program Name | Brief Description | Application |
| Bank Drafting | Have your utility bill automatically deducted from your checking account! Convenient free service, No more writing and mailing checks, No more late payments or fees, Save stamps and envelopes, No more trips to City Hall. Safe, secure system. | Bank Draft Application Dis-Enrollment Form |
| Level Pau | The Level Pay Plan provides a method of billing utility customers in equal monthly installments based on their average annual billing | Level Pay Application Dis-Enrollment Form |
| Medical Discount Application | For Customers who require special medical equipment due to a medical issue or customers that require heating and cooling allowance for a serious medical condition | Medical Discount Application |
| Low-Income Discount Application | Low Income Energy Assistance Program | Low-Income Discount Application |
| Trash Refund | A refund shall be made for all charges collected by the City for premises which become vacant for a period of sixty (60) days or more, consecutively | Trash Refund Application |